Career Interview With Convenience Store Manager-remonstrate

What’s it like to run a convenience store? Can you find happiness and meaning in your life in a position like this? This interview with a convenience store manager will take you through the ins and outs you can expect in the position, what it takes to land the job, what you can expect to earn and more. Q: What is your job title and what industry do you work in? How many years of experience do you have in that field? I am a general manager in the convenience store industry. I have between seven and ten years experience in this area. Q: Would you describe the things you do on a typical day? My main job is people. After I reconcile sales to cash reports, enter the inventory and vendor reports, tot up labor and hourly employees’ reports, it’s time to help the people generating those reports. If someone doesn’t fully understand how what he inputs into the .puter .es out in the daily reports or if loss management could use a boost after report reconcilement, it’s time to teach. Perhaps if a customer has a .pliment or a .plaint, it’s time to learn what will make him happy, so he returns to us. Public relations is so much more than just marketing; it’s more about what they .e to you for and supplying that beyond their expectations. Q: On a scale of 1 to 10 how would you rate your job satisfaction? What would it take to unleash your full enthusiasm, talent and productivity? Perhaps 7 or 8. On a daily basis, .munion with my customer base lets loose my creativity and enthusiasm. After all, without people my career would be at a stand-still, so the less time I spend balancing paperwork the more time I have to spend with people. Q: What did you learn the hard way in this job and how did that happen? I learned the hard way what the word manager means. I had been asked to manage a store whose sales dropped due to an ill-educated manager. It was a neighborhood-type store, outside the city limits, with some small businesses around it. It was a hike from town, so not many people drove that far, which meant that often I was the only body in the store from open to close. You learn quickly that when no other store has extra help to offer, you just do it. My customers noticed how tired I was after two weeks of this situation and they would sit with me until I locked up for the night. Once, one of my customers followed me home to make sure I got there safely. That’s the kind of customer loyalty and public relations money can’t buy. Q: What don’t they teach in school that would’ve been helpful to you? I didn’t go to school for business management, but crisis management is a large part of any kind of management. Q: How did you get started in this line of work? If you could go back and do it differently, what would you change? The economy was slow, so I took what I could get. I grew into it and it grew on me. I wouldn’t change a thing, because even bad experiences teach you a lesson you wouldn’t have learned any other way. Q: What’s the strangest thing that ever happened to you in this job? Definitely the ghost. The store had been built upon property formerly a farm or plantation. The ghost had died on that particular spot on the property, so it wasn’t quite sure who we were and what we were doing on it’s property. The situation made for some interesting events, but since I’m sensitive to that kind of thing, I understood the ghost and worked around it. Q: On a good day when things are going well, can you give an example of something that really makes you feel good? When you’ve built a rapport with your customer base to the extent that little Bobby screams to go see Miss Myra at the store, that’s the greatest day I could ever have. Q: When nothing seems to go right, what kind of snafus do you handle and what do you dislike the most? Theft, gas drive-offs, ill-mannered customers. Q: How stressful is your job? Are you able to maintain a .fortable or healthy work-life balance? Medium stress. You only work 8 or 9 of 24 hours. Shaking off the stress of the day is as simple as a back rub from one’s husband or hugging the baby when you get home. Q: What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means? Ballpark, 14.00 per hour. I have simple needs, so I find it quite satisfactory to live within my means. Q: What’s the most rewarding moment you’ve experienced in this position? Of all the things you’ve done at work, what are you most proud of? Training my sister in management and watching her fly as high as she can. Q: What’s the most challenging moment you’ve experienced? What would you prefer to forget? A guy murdered a woman in the neighborhood, came in to ask directions, and I had to ID him from the police books. He was later caught. Q: What education and skills do you need to get hired and succeed in this field? A degree helps, but if you love people, that’s the most important thing. Q: What would you tell a friend considering your line of work? It can be quite rewarding. Q: How much vacation do you take? Is it enough? One week is usually enough to recharge the batteries. Q: Are there any .mon misunderstandings you want to correct about what you do? Nothing .es to mind. Q: Does this job move your heart? Feel like you found your calling or sweet spot in life? If not, what might do it for you? Yes, yes, not a lot. Q: If you could write your own ticket, what would you like to be doing in five years? Teaching what I know to those searching for answers. Q: Is there anything unique about your situation that readers should know when considering your experiences or ac.plishments? People sense that I truly listen, so they return to wherever I am to buy what product I’m marketing at the time. Following someone from place to place is the highest .pliment ever. 相关的主题文章: